Nationwide Holiday (outside of VA) orders need to be placed by Dec 10th
This cold shipping option includes Insulated Box, Insulated Sleeve and Ice Block (s). We use the United States Postal Service, UPS and FedEx. At the time of shipping we use the carrier that will deliver your package the fastest.
Please do not be alarmed if items arrive in a state of thawing (which may happen if your area is quite warm at the time of delivery), as there are no animal-based ingredients that pose a health risk of going bad by being exposed to some heat during the final part of delivery.
If you opt out of the cold shipping package we can not guarantee your products upon arrival.
IN THE SUMMER HEAT/ TRAVELING IN HEATED TRUCKS WE HIGHLY RECOMMEND COLD SHIPPING . IF YOU OPT OUT OF COLD SHIPPING WE ARE NOT RESPONSIBLE FOR THE CONDITION OF THE PRODUCT UPON ARRIVAL. Depending on what region you live in and the humidity there can be condensation inside the insulated package. All products are shipped frozen. Please refrigerate or freeze your products as soon as they arrive.
If you will NOT be home to receive the items at the time of delivery, we STRONGLY suggest having the order shipped to your work location, or, to a family member/friend/neighbor who can take the items in and put them into proper cold storage immediately on arrival. We are not responsible for items that are too thawed if they're delivered early and not received until later in the evening, so please plan your delivery accordingly so that your order will not spend the day sitting on a porch on in a hallway where it will continue to thaw for many hours. We do NOT recommend shipping to a PO BOX.
Please do not be alarmed if items arrive in a state of thawing (which may happen if your area is quite warm at the time of delivery), as there are no animal-based ingredients that pose a health risk of going bad by being exposed to some heat during the final part of delivery.As long as this item is shipped to arrive within 2 days and has cold packs added, it will be adequate to consume even if it is not completely chilled when it arrives. Items may begin to warm up on the 2nd day in transit if they are transported in warm trucks or are being delivered to hot areas. So long as you ensure proper delivery in this time frame and have selected cold packs or a cold shipper box the items will only warm up for a short period at most and will stay cool for the bulk of the journey to you.
* Honest Pastures is not responsible for incorrect addresses entered into the order, lost or stolen packages
Due to shipping delays nationwide orders (outside of Hampton Roads) need to be placed by December 10th to arrive for Christmas. We will not be shipping the week of Christmas.